As we work with suppliers internationally, prices can vary for some diamonds of the same quality. Plus, each diamond is unique and has its own characteristics. While the certification may be the same or the colour, clarity other details may be the same prices can vary of the diamonds due to their internal nature and where they are sourced from.
Our diamonds are sourced from the manufacturers globally
Diamond fluorescence, in its most simple form, is the effect that ultraviolet (UV) light has on a diamond. When you stand under a blue-light or ultraviolet light, sometimes you can see your whites get brighter or your teeth appear to glow.
This is the same effect the diamond has under the UV rays. Fluorescence is the visible light that a diamond emits when it is exposed to the UV rays.
In very rare cases, the stones may look milky or hazy. Fluorescence does not lay an effect on the beauty or sparkle of the diamond by any means.
Contact our advisors if you have concerns about this.
If you wish to cancel your order, then reach out to us directly on our email (firstname.lastname@example.org) . Our team will guide you from thereon.
Yes all our diamonds are natural, however, we also have the option of choosing a lab-grown diamonds too
The diamonds we have on the website are purchased from legit sources and there is no funding conflict in between. We guarantee that our diamonds are conflict-free and we claim this based on our knowledge and/or guarantees given in writing.
That really depends on the lab the diamond is certified from, for instance:
GIA certified diamonds between VVS1 - VS2 are eye clean with SI1 & SI2 also sometimes being eye clean, speak to our team for assurances of eye clean SI.
Other lab Diamonds such as IGI, HRD, EGL diamonds, VVS1- VS1 eye clean whereas VS2 and SI1 can be eye-clean but has less chance of being so. However please get in touch with our team for assurances on eye-clean.
We can arrange the viewing for your diamond if it is in stock. Or when it arrives, when ordered before having to set it in jewellery.
It’s because we need to measure the exact proportions before casting, if we do it after the piece is cast then it will be expensive and a difficult task to do.
Yes, we happily do that, contact our sales team for more information.
Most of our items require approx. 15 working days while some pieces may take up to 6 weeks. If you have a date in mind, please get in touch with our team and we will do our best to accommodate you.
Engraving comes at £35 per ring. Maximum characters you can engrave on a ring are 20 characters, with a variety of fonts available. If you wish to take a look at the font list, you can contact our team and they shall guide you accordingly.
White, Rose, and Yellow Gold in 18k or 9k, Platinum/Palladium.
All jewellery can be plated.
White gold is plated with rhodium, which is part of the platinum family, giving it a unique shining appearance as white gold is darker and duller naturally. Therefore, we recommend to re-plate your white gold engagement ring occasionally, when you see the colour is beginning to fade or go away.
When these metals, platinum, and white gold are produced they look the same. However, platinum is denser, therefore, it feels heavier and while platinum is prone to scratches, white gold needs to be replaced every now and then.
It takes approx 10-15 (working days) starting from the day we receive your item.
That’s not a concern. The first resize that you ask for will always be free of charge if you return it within 30 days of your exchange policy.
You can visit our showroom to have the correct measurement taken or check by a local jeweler then send the ring to us.
Yes, we do. In fact, we offer free worldwide shipping (on all orders).
Yes, you do. You need to contact us to set up an appointment for your collection/s.
Yes, you do. You need to contact us to book you an appointment for your resize.
When your order has been dispatched, we will email you with the tracking number plus online link - through this, you can easily track your order.
All our items have discreet packaging – we have that covered for you.
All the items and orders are sent via Royal Mail - to the UK and if the delivery is overseas, FedEx.
Will the delivery be insured?
Yes, they are fully insured and until they reach your delivery address and we receive your signature.
Yes, we can. Although, if the item is purchased through PayPal this cannot be done.
Within the UK, all items are delivered through a next day delivery service, Europe takes 1-2 days and for overseas or other parts of the world it is usually 2-4 days but it depends on the country and often there are custom clearances involved that increases the number of days.
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Every diamond is different and with over 200,000 to choose from it’s important that you understand how a diamond is graded. Please refer to the diamond education page on our website for a detailed explanation. With this knowledge, you should be able to use the filters provided to narrow down the list showing only diamonds that fit your requirements.
By clicking on the little eye icon in the first column, the full details of the diamond will be shown in a detailed pop-up box. With so many to choose from, we recommend that you use the “Add to compare” button to put aside a few that you consider to be the best. When you have enough, try clicking the “Go to compare products” button to see your selection in a much friendlier format.
From the compare cards you will be able to share or print and when you have identified the diamond that you feel is the best for you, you can add it to your shopping basket.
We are pleased to present for you some of the best designs from some of the best designers in the country. As our collection of mounts grows, to help you find your ideal ring, we have created several filters to narrow your search. You then have the option to put your favourites aside, using the “Add to compare” button. Try putting a few of your favourites aside and see how much easier it is to make your final decision from the specially designed comparison cards. Click on “Go to compare” to view.
Please note the price will change dynamically when you select your finger size and diamond weight and will include all the costs needed to produce a finished ring.
Please use these simple to read cards to review your selection.